These challenges hindered productivity, accuracy, and overall user satisfaction.
Our objective was to address these problems and create a solution that streamlines processes, reduces errors, and optimizes stock management.
To understand the user needs and pain points, we conducted thorough research and analysis.
We developed user personas, which represented the target users of SCOT, and utilized their feedback to guide our design decisions.
By studying the existing workflows and gathering user insights, we identified opportunities for improvement and created a user-centered design approach.
The redesigned SCOT application offers a more intuitive and streamlined user experience.
We standardized inputs, descriptions, and reporting methods, reducing human errors by 26%. The platform now provides increased visibility of older stock, enabling users to prioritize stock usage based on shelf life. This approach reduces over-stocking by 21% and ensures efficient utilization of resources.
By improving task completion rates by 18% and increasing user satisfaction by 32%, the redesigned SCOT app significantly enhances productivity and user engagement.
The redesign of SCOT, the mobile management system, successfully addressed the challenges of stock control, audit trail, and logistics management. Through a comprehensive design process, including research, user-centered design, and prototyping, we created an intuitive and efficient user interface.
The implementation of the redesigned app resulted in increased task completion rates, decreased human errors, improved user satisfaction, and reduced over-stocking. SCOT now provides a powerful tool for stock management, offering better visibility, minimizing errors, and optimizing resource utilization.
With the redesigned SCOT app, businesses can effectively control their stock, enhance audit trail processes, and streamline logistics management, ultimately contributing to improved operational efficiency and profitability.